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Administrative Support Coordinator I

Apply now Job no: 542524
Department: Strat Plan,Enroll,Mgmt,Innovat
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)

    • Position Summary
    • Full-time position available on or after November 4, 2024 for Student Records.

      Under the general direction of the Director of Admissions and day-to-day lead direction of the Admissions/Special Projects Analyst, this position is responsible for determining eligibility of first time freshman applicants and undergraduate transfer applicants, coordinate and work up supplemental transcripts and transfer evaluation of general education coursework for transfer students, and will assist to ensure that a degree audit is ready for all incoming new students. In addition, this position serves as the residency specialist, adhering to the Chancellor's Office residency criteria for tuition purposes for CSU students, and determines residency, as appropriate, for incoming students. As needed, this position will provide support to the Evaluations Unit, and back up to the Admissions processing unit.

    • Job Duties
    • Duties include but are not limited to:
      • Determine undergraduate admission eligibility for first time freshmen applicants, including review of high school college preparation courses, honors classes, and any AP coursework and calculation of eligibility index for incoming freshman.
      • Determine undergraduate admission eligibility for upper division transfer students including review of lower division coursework, including determination of completion of the Golden Four classes (oral and written communications, critical thinking, and mathematics), and calculate GPA.
      • Record eligibility information into PS, request letters for students, refer any ineligible students to Director/Assistant Director, and all other work required to admit, deny or refer the undergraduate student applicant for further consideration.
      • Follow established timelines; alert the Director/Assistant Director if new dates are needed and/or deadline to completed admission decisions or degree audits is in jeopardy.
      • Work with applicants requiring major-specific review (ie: Biology, Kinesiology, PreNursing, etc) ensuring accurate program plan is recorded at the time of admission and update as appropriate with supplemental transcripts.
      • Follow up, via telephone, email, or in person, with student applicants, and provide and/or clarify admission eligibility information to students, parents, and/or high school counselors.
      • Evaluate supplemental/final transcripts to determine the need for admission reconsideration, ensure that student meets all eligibility requirements upon receipt of final high school and college transcripts, and finalize admission in PS, refer file to Director/Assistant Director as appropriate, and/or hold for any additional documents.
      • Ensure degree audit is ready for New Student Orientation, review coursework in degree audit and post lower division articulated coursework to student’s record for incoming transfer students.
      • Serve as Residency Specialist for new and returning students and convey residency information for tuition purposes as defined by the Chancellor’s Office.
      • Knowledge of Title 5, CSU Residency Requirements, Required Forms, and the Appeals Process as outlined by the Chancellor's Office.
      • Handle all follow up with student in a timely manner, and work with Financial Aid and Financial Services to appropriately code student in PeopleSoft for resident/non-resident tuition purposes.
      • Clearly communicate residency status and assist student with any questions regarding residency, including information on how to become a resident for CSU tuition purposes.
      • Participate and assist with on campus events including New Student Orientation, Preview Day, and Warrior Welcome, provide administrative support for Early Start, and perform other duties as assigned.
      • Other duties as assigned.
    • Minimum Qualifications
    • Education: Completion of a high school program, technical/vocational program, or their equivalents.

      Experience: Several years of related office work experience.

    • Preferred Qualifications

      • Knowledge of CSU eligibility requirements.
      • Experience in higher education and some understanding of transfer course articulation
        from community colleges in service areas.
      • Ability to check complex records and detailed information for compliance with criteria.
      • Ability to be thorough and accurate in comparing records.
      • Ability to multi-task, handle multiple deadlines and frequent interruptions.
      • Ability to interpret and apply written regulations.
      • Ability to maintain confidentiality of records and evaluations.
      • Familiarity with residency determination for CSU Students for tuition purposes.
    • Knowledge, Skills, Abilities

      • Experience to be fully functional in all technical aspects of work assignments.
      • Ability to understand and operate in a variety of organizational structures.
      • Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
      • Thorough knowledge of English grammar, punctuation, and spelling. Ability to clearly communicate orally and in writing.
      • Ability to use and quickly learn new office support technology systems and software packages.
      • Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages.
      • Ability to independently handle multiple work unit priorities and projects.
      • Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
      • Working knowledge of budget policies and procedures.
      • Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
      • Ability to draft and compose correspondence and standard reports.
      • Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
    • Physical Requirements
    • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Salary Range
    • Anticipated salary will be $3,864 - $4,250 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Administrative Support Coordinator I range: $3,864 - $6,072 per month)
    • Compensation & Benefits
    • Commensurate with qualifications and experience.  As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 7) Benefits Summary: CSU Employee Benefit Summary

    • How to Apply
    • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only.  Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.  To apply online, please click the “Apply Now” button on this page.

       

      Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding.  Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees.

    • Application Deadline
    • October 2, 2024

    • Criminal Background Clearance Notice
    • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    • Additional Information
    • Campus & Area

      California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

      Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

      Clery Act Disclosure

      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

      Equal Employment Opportunity

      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.  The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.  California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.  As a federal contractor, we are committed to attracting a diverse applicant pool.  Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:  Voluntary Self-Identification of Disability PDF Form.

      CSU Stanislaus hires only individuals lawfully authorized to work in the United States.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

      The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

    •  

    • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

      INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

       

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